Shipping policy

Shipping Policy

Thank you for shopping with Hyperagora. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time
Estimated delivery times vary depending on your location and the shipping method selected at checkout. Most orders are delivered within 5–15 business days. Please note that delivery times are estimates and may be affected by customs procedures, weather conditions, holidays, or carrier delays.

Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if available), allowing you to monitor your shipment.

Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and the items in your order. Any applicable shipping charges will be displayed before you complete your purchase.

Incorrect Address
Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping
We currently ship to multiple countries. International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are the responsibility of the customer.

If you have any questions regarding shipping or your order, please contact us through our Contact page. We are always happy to assist you.